Senior Operations Trainer
TELUS International Inc
Posted
2 weeks ago
Metro Manila
Onsite
PHP 60K
Senior Level
Full Time
Sema Summary
TELUS International Inc is seeking a Senior Operations Trainer based in Metro Manila. The successful candidate will be responsible for conducting training sessions, developing training materials, and enhancing employees' operational skills. Ideal applicants should possess significant experience in training and operational environments. This full-time role requires a strong ability to communicate effectively and lead training initiatives.
About Company
TELUS International Inc is a well-respected company specializing in delivering digital solutions and customer service operations.
Core Requirements
- Bachelor's degree
- 5+ years of training experience
- Strong leadership skills
- Ability to develop training materials
- Excellent communication skills
Responsibilities
- Conduct training sessions for new employees
- Develop training materials and resources
- Assess training effectiveness
- Provide ongoing coaching to staff
- Collaborate with management on training needs
- Monitor and report on training metrics
- Stay updated on industry training trends
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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