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TELUS International Inc

Senior Operations Trainer

TELUS International Inc

Posted

2 weeks ago

Metro Manila

Onsite

PHP 60K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

TELUS International Inc is seeking a Senior Operations Trainer based in Metro Manila. The successful candidate will be responsible for conducting training sessions, developing training materials, and enhancing employees' operational skills. Ideal applicants should possess significant experience in training and operational environments. This full-time role requires a strong ability to communicate effectively and lead training initiatives.

About Company

TELUS International Inc is a well-respected company specializing in delivering digital solutions and customer service operations.

Core Requirements

  • Bachelor's degree
  • 5+ years of training experience
  • Strong leadership skills
  • Ability to develop training materials
  • Excellent communication skills

Responsibilities

  • Conduct training sessions for new employees
  • Develop training materials and resources
  • Assess training effectiveness
  • Provide ongoing coaching to staff
  • Collaborate with management on training needs
  • Monitor and report on training metrics
  • Stay updated on industry training trends

Must Have skills

Training developmentLeadershipCommunicationPresentationOrganizational skills

Nice To Have Skills

Project managementData analysisTime managementInterpersonal skillsAdaptability

Tools Knowledge Requried

Microsoft OfficeLearning Management SystemPresentation softwareAssessment tools

Job Keywords

TrainingOperationsLeadershipDevelopmentMentoring

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