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Kingsoft Cloud

Senior IT Support Engineer

Kingsoft Cloud

Posted

2 weeks ago

Tuas, West Region, Singapore

Onsite

SGD 6K

Senior Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

The Senior IT Support Engineer role involves addressing and resolving technical issues for the company. Candidates should have strong technical skills and experience in systems and network support. This on-site position is based in Tuas, Singapore, and requires individuals who can provide expert assistance and support to users. The role is a contract position, offering an opportunity to work in a dynamic tech environment.

About Company

Kingsoft Cloud is a technology company specializing in cloud computing solutions, providing innovative support and services to enhance client operations.

Core Requirements

  • Bachelor's degree in IT or related field
  • Proven experience in IT support
  • Strong troubleshooting skills
  • Knowledge of network systems
  • Excellent communication skills

Responsibilities

  • Troubleshoot IT issues reported by users
  • Provide technical support for software and hardware
  • Manage and maintain network systems
  • Install and configure IT equipment
  • Document technical processes and solutions
  • Conduct training for end-users
  • Collaborate with other IT staff to ensure seamless support

Must Have skills

Technical supportProblem-solvingNetwork managementSystem administrationCustomer service

Nice To Have Skills

Cloud solutionsVirtualizationSecurity protocolsDatabase managementTeam collaboration

Tools Knowledge Requried

Helpdesk softwareRemote desktop toolsNetwork monitoring toolsMicrosoft OfficeTicketing systems

Job Keywords

IT supportsystem troubleshootingnetwork supporttechnical assistancecustomer service

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