Senior IT Support Engineer
Home Credit Philippines
Posted
2 days ago
Taguig
Onsite
PHP 60K
Senior Level
Full Time
Sema Summary
As a Senior IT Support Engineer, you will be responsible for providing high-level technical support to end-users. Your role involves troubleshooting hardware and software issues, managing IT resources, and ensuring effective communication with customers. Ideal candidates should have substantial experience in IT support and strong problem-solving skills. This position is located in Taguig, Philippines, and offers a competitive salary.
About Company
Home Credit Philippines is a leading financial services provider specializing in consumer finance solutions.
Core Requirements
- Bachelor's degree in IT or related field
- 3+ years of IT support experience
- Strong knowledge of hardware and software troubleshooting
- Excellent customer service skills
- Ability to work in a team environment
Responsibilities
- Troubleshoot hardware and software issues.
- Provide technical support to end-users.
- Manage IT resources and inventory.
- Assist with network configuration.
- Document support processes and solutions.
- Train new staff on IT systems.
- Ensure compliance with IT security protocols.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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