Senior Guest Relations Executive
Apollo BGS Hospitals
Posted
3 weeks ago
Chennai, Tamil Nadu, India
Onsite
INR 50K
Senior Level
Full Time
Sema Summary
The Senior Executive in Guest Relations at Apollo BGS Hospitals is responsible for enhancing the customer experience and managing guest relations. The role requires strong leadership, excellent communication skills, and experience in a healthcare setting. It is a full-time position based in Chennai, India, and is aimed at individuals with senior-level expertise in customer service. The hospital seeks a professional who can independently handle guest concerns and contribute positively to the overall guest experience.
About Company
Apollo BGS Hospitals is a healthcare provider dedicated to offering comprehensive medical services and ensuring high patient satisfaction. The organization values exceptional customer service and strives for excellence in healthcare delivery.
Core Requirements
- Bachelor's degree
- 5+ years of experience in guest relations
- Strong communication skills
- Leadership experience
- Problem-solving abilities
Responsibilities
- Manage customer interactions
- Resolve guest complaints
- Train staff on guest relations
- Develop guest service standards
- Collaborate with healthcare teams
- Ensure customer satisfaction
- Monitor guest feedback
Must Have skills
Nice To Have Skills
Job Keywords
Similar Jobs
Senior Relationship Executive
Bajaj Finserv
Porbandar, Gujarat
Senior Executive
WPP Media
Bengaluru, Karnataka, India
Senior Executive
Sitalakshmi Mills Limited
Valsad, Gujarat
Senior Executive
Amneal Pharmaceuticals
Ahmedabad, Gujarat
Senior Executive
Amneal Pharmaceuticals
Ahmedabad, Gujarat
Senior Executive
Bajaj Finserv
Akbarpur, Uttar Pradesh
Senior Executive
Bajaj Finserv
New Delhi, Delhi, India
Senior Executive
Sun Pharma
Mumbai Metropolitan Region
Senior Executive
Continente Voyages-DMC
Lucknow, Uttar Pradesh, India
Senior Executive
BuyMore
Bengaluru, Karnataka, India
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.