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KONE

Senior Engineer

KONE

Posted

3 weeks ago

Nepal

Onsite

NPR 80K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

KONE is seeking a Senior Engineer/Engineer specializing in service management in Nepal. The role involves managing customer relationships and service operations while ensuring safety and performance of equipment. The candidate will be responsible for training, workload planning, and maintaining excellent customer relations. KONE offers opportunities for career progression and a collaborative work environment, making this a great chance for those looking to impact the elevator and escalator industry.

About Company

KONE is a global leader in the elevator and escalator industry, dedicated to improving the flow of urban life. The company employs over 60,000 professionals and prioritizes innovation, safety, and sustainability.

Core Requirements

  • Bachelor's degree in Engineering
  • Experience in customer service
  • Knowledge of safety practices
  • Proficient in maintenance operations
  • Ability to manage workload effectively

Responsibilities

  • Manage customer relationships and satisfaction
  • Execute service visits and maintain equipment
  • Report on service operations accurately
  • Identify and manage site risks
  • Train and coach site personnel as needed
  • Plan workload with service supervisor
  • Maintain service tools and inventory

Benifits

  • Career progression
  • Comprehensive learning
  • Great workplace culture

Must Have skills

Customer serviceSafety protocolsTechnical knowledgeMaintenance skillsTime management

Nice To Have Skills

LeadershipTraining abilityCommunication skills

Tools Knowledge Requried

Safety equipmentReporting toolsInventory management systems

Job Keywords

Senior EngineerCustomer ServiceSafetyTechnical SkillsMaintenance

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