Senior Ecommerce Specialist
adidas
Posted
3 weeks ago
Gurgaon, Haryana, India
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
As a Senior Ecommerce Specialist at adidas, you will be pivotal in overseeing post-order operations to enhance customer satisfaction and drive efficiency in order fulfillment. This full-time position requires an understanding of ecommerce processes, strong analytical skills, and the ability to collaborate effectively with cross-functional teams. Located in Gurgaon, Haryana, you will join a dynamic team dedicated to optimizing online sales operations. Notably, this role offers a competitive salary reflective of the specialized skills needed.
About Company
adidas is a leading global sports brand committed to offering a wide range of products across categories including footwear, apparel, and equipment, designed to support athletes and everyday users alike.
Core Requirements
- Bachelor's degree in Business or related field
- 3 years of experience in ecommerce operations
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- Proficiency in e-commerce platforms
Responsibilities
- Manage post-order operations and customer inquiries
- Collaborate with logistics and fulfillment teams
- Analyze order fulfillment metrics and report findings
- Optimize the post-order process for efficiency
- Develop strategies to enhance customer satisfaction
- Coordinate with marketing to integrate promotional activities
- Provide training and support to junior team members
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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