Senior Customer Service Executive
Liebherr Group
Posted
3 weeks ago
Singapore
Onsite
SGD 5K
Senior Level
Full Time
Sema Summary
The Senior Customer Service Executive role at Liebherr Group involves managing customer inquiries and providing support in a full-time position located in Singapore. The ideal candidate will have a strong background in customer relations and be adept at resolving client issues effectively. This position requires substantial experience in customer service and the ability to communicate clearly. There are no specified benefits listed, but the company is reputable in its industry.
About Company
Liebherr Group is a global player in the manufacturing sector, known for its high-quality products and strong customer focus. The company emphasizes innovation and sustainability in its operations.
Core Requirements
- Bachelor's degree preferred
- Proven experience in customer service
- Strong communication skills
- Ability to handle difficult situations
- Problem-solving skills
Responsibilities
- Respond to customer inquiries promptly
- Resolve customer complaints effectively
- Maintain records of customer interactions
- Work collaboratively with other departments
- Provide product information to customers
- Assist in training new staff members
- Monitor customer feedback for service improvement
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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