Senior Customer Relationship Manager
Alliance Bank Malaysia Berhad
Posted
4 weeks ago
Kuala Lumpur, Malaysia
Onsite
MYR 12K
Senior Level
Full Time
Sema Summary
As a Senior Customer Relationship Manager at Alliance Bank Malaysia Berhad, you will be responsible for managing key customer accounts and ensuring a high level of satisfaction through effective communication and service delivery. This position requires strong leadership capabilities and a background in finance or banking, emphasizing customer management strategies. Located in Kuala Lumpur, this full-time role is ideal for senior-level professionals with extensive experience in customer relations.
About Company
Alliance Bank Malaysia Berhad provides comprehensive banking services and solutions to customers, focusing on building strong relationships and delivering exceptional customer service.
Core Requirements
- Bachelor's degree in finance or related field
- 5+ years of experience in customer relationship management
- Strong communication skills
- Leadership experience
- In-depth knowledge of banking operations
Responsibilities
- Manage and nurture key customer relationships
- Develop and implement customer management strategies
- Align customer needs with bank services
- Maintain high customer satisfaction levels
- Lead customer service initiatives
- Analyze customer feedback and improve services
- Train and mentor junior staff
Must Have skills
Nice To Have Skills
Job Keywords
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