Semesteria Logo
Samsonite Group APAC & Middle East

Senior CRM Executive

Samsonite Group APAC & Middle East

Posted

2 days ago

Singapore

Remote

SGD 5K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Senior CRM Executive will lead customer relationship management initiatives within the Asia region for Samsonite Group. This full-time role requires proficiency in developing customer engagement strategies, analyzing customer data, and collaborating with marketing teams. Candidates should have a strong background in CRM tools and data-driven marketing. The position offers an opportunity to drive growth in a dynamic industry while enjoying flexibility in a hybrid work environment.

About Company

Samsonite Group is a leading travel and lifestyle brand committed to innovation and quality in their products. Operating across various regions, they focus on providing exceptional customer experiences.

Core Requirements

  • Bachelor's degree in Marketing or related field
  • 5+ years in CRM or marketing roles
  • Expertise in CRM software
  • Strong analytical skills
  • Experience in managing customer engagement strategies

Responsibilities

  • Develop customer engagement strategies
  • Analyze customer data for insights
  • Collaborate with marketing on campaigns
  • Implement CRM systems and processes
  • Lead customer retention initiatives
  • Monitor market trends and customer preferences
  • Provide reports on CRM performance

Must Have skills

CRM softwareData analysisMarketing strategyCustomer engagementProject management

Nice To Have Skills

Leadership skillsCommunication skillsTime managementProblem-solvingCollaboration tools

Tools Knowledge Requried

SalesforceExcelGoogle AnalyticsMailchimpHubSpot

Job Keywords

CRMmarketingcustomer managementdata analysisleadership

Similar Jobs