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NTT DATA

Senior BPO Representative

NTT DATA

Posted

2 days ago

Gurgaon, Haryana, India

Onsite

INR 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Senior BPO Trade Settlement Representative at NTT DATA, you will be responsible for managing trade settlements and ensuring accuracy in transactions. This role requires a strong understanding of financial operations and customer support skills. Located in Gurgaon, India, you should possess mid-level experience in BPO environments, focusing on service delivery. The position is full-time and offers a competitive salary.

About Company

NTT DATA is a leading IT service provider specializing in consulting, system integration, and IT services.

Core Requirements

  • Bachelor's degree
  • Mid-level experience in BPO
  • Knowledge of trade settlements
  • Strong communication skills
  • Problem-solving abilities

Responsibilities

  • Manage and execute trade settlements
  • Ensure compliance with financial regulations
  • Communicate with stakeholders regarding settlement issues
  • Assist in resolving discrepancies
  • Provide exceptional customer service
  • Monitor transaction flows
  • Report on settlement performance metrics

Must Have skills

Financial knowledgeCustomer serviceBPO operationsAnalytical skillsAttention to detail

Nice To Have Skills

Team leadershipProject managementAdvanced ExcelRisk assessmentReport generation

Tools Knowledge Requried

ExcelCRM softwareFinancial systemsDatabase managementCommunication platforms

Job Keywords

BPOtrade settlementscustomer supportfinanceoperations

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