Senior Associate
NTT DATA North America
Posted
3 weeks ago
Chennai, Tamil Nadu, India
Remote
INR 50K
Mid Level
Full Time
Sema Summary
The Senior Associate at NTT DATA North America will be involved in end-user computing, focusing on providing high-level support and managing various computing environments. This role requires experience in IT support and excellent analytical skills. The position is full-time and based in Chennai, India, with the option for a hybrid working model. Candidates should be equipped to handle technical challenges and assist users effectively.
About Company
NTT DATA North America is a global technology services provider focused on IT service management and consulting. Known for its commitment to delivering innovative solutions across various sectors, NTT DATA emphasizes client satisfaction and operational excellence.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in end-user support
- Strong analytical skills
- Excellent communication skills
- Ability to manage multiple tasks
Responsibilities
- Provide technical support to end users
- Manage IT incidents and requests
- Perform system analysis and troubleshooting
- Collaborate with cross-functional teams
- Maintain documentation for processes
- Assist in project implementations
- Ensure compliance with service levels
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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