Senior Assistant
Apollo BGS Hospitals
Posted
2 weeks ago
Hyderabad, Telangana
Onsite
INR 30K
Senior Level
Full Time
Sema Summary
The position is for a Senior Assistant in the Call Center at Apollo BGS Hospitals, located in Hyderabad, Telangana. The role involves providing high-level assistance in customer service and support within a healthcare setting. Applicants should have experience and skills relevant to customer care and administrative tasks. It is an on-site, full-time position in a reputable hospital.
About Company
Apollo BGS Hospitals is a recognized healthcare provider focused on delivering quality medical services. The hospital is part of the Apollo Hospitals Group, known for its comprehensive patient care.
Core Requirements
- Bachelor's degree in a relevant field
- 5+ years in customer service
- Experience in a call center
- Strong communication skills
- Problem-solving abilities
Responsibilities
- Manage customer inquiries effectively.
- Provide support to call center team.
- Oversee daily operations of the call center.
- Ensure quality standards are met.
- Maintain patient records accurately.
- Assist in training new staff members.
- Generate reports on call center performance.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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