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Commerz Global Service Solutions

Senior Application Specialist

Commerz Global Service Solutions

Posted

4 weeks ago

Federal Territory of Kuala Lumpur, Malaysia

Remote

MYR 8K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

We are seeking a Senior Application Specialist to support our operations in Kuala Lumpur, Malaysia. This role involves addressing application-related challenges and optimizing support processes. Candidates should have extensive experience in application operation support and exceptional problem-solving skills. The position is full-time and hybrid, offering flexibility. You'll collaborate with various teams to ensure smooth operation of applications and enhance user satisfaction.

About Company

Commerz Global Service Solutions focuses on delivering high-quality service operations, primarily in the financial sector. They emphasize innovation and teamwork to achieve client satisfaction.

Core Requirements

  • Bachelor's degree in a relevant field
  • 5+ years of experience in application support
  • Strong problem-solving skills
  • Excellent communication abilities
  • Ability to work in a hybrid setup

Responsibilities

  • Provide technical support for applications
  • Collaborate with cross-functional teams
  • Diagnose and resolve application issues
  • Monitor application performance
  • Enhance operational processes
  • Train and mentor junior staff
  • Prepare documentation for support processes

Must Have skills

Application supportProblem-solvingCommunicationTechnical skillsTeam collaboration

Nice To Have Skills

Project managementData analysisSoftware developmentCustomer serviceCloud technologies

Job Keywords

application supportoperationstechnical specialistproblem-solvinghybrid work

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