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Salesforce Engineer
Unity
Posted
last month

Bengaluru, Karnataka, India

Onsite

INR 80K

Mid Level

Full Time

Job Categories

Engineering Support QA Management Technology

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Sema Summary

The role is for a Salesforce Engineer at Unity, focusing on leading support and QA operations for global business applications. This includes establishing high-standard QA protocols and ensuring operational efficiency.

About Company

Unity is the leading platform for creating and operating real-time 3D content, providing software solutions for a variety of creators across industries.

Core Requirements

Salesforce Administrator proficiency
Experience in QA methodologies
Technical support management experience
Documenting operational processes
Advanced English communication skills

Responsibilities

Lead a team of Support specialists and QA engineers.
Oversee QA lifecycle for Salesforce deployments.
Manage global support operations in Salesforce.
Partner with Product Managers to create test plans.
Drive operational efficiency through process improvements.
Identify and implement automated solutions.
Stabilize global support queues.

Benifits

Comprehensive health insurance
Life insurance
Disability insurance
Generous vacation days
Mental Health programs
Employee Resource Groups
Training programs

Must Have skills

Salesforce architecture knowledgeQA methodologiesTechnical support operationsTicketing systemsDocumentation skillsCommunication skillsProblem-solving

Job Keywords

SalesforceQA EngineerTechnical SupportManagementOperations

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