Return Supervisor
Shopee
Posted
2 weeks ago
Bangkok, Bangkok City, Thailand
Onsite
THB 35K
Mid Level
Full Time
Sema Summary
Shopee is seeking a Return Supervisor to oversee the returns operations at their Bangkok location. This role involves managing return processes, coordinating with logistics teams, and ensuring customer satisfaction. Candidates should have mid-level experience in management, particularly within e-commerce or logistics. The position offers a competitive salary and full-time employment, providing a chance to enhance operational efficiencies. Shopee emphasizes a dynamic work environment focused on innovation and quality service.
About Company
Shopee is a leading e-commerce platform in Southeast Asia, dedicated to providing a seamless shopping experience through innovative technology and robust logistics solutions.
Core Requirements
- Bachelor's degree in business or related field
- 3 years of experience in operations management
- Strong organizational skills
- Ability to analyze data
- Excellent communication skills
Responsibilities
- Oversee daily return operations
- Manage return processing workflows
- Collaborate with logistics for timely returns
- Ensure compliance with company policies
- Resolve customer inquiries regarding returns
- Train and supervise return staff
- Monitor return metrics and generate reports
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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