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Mandarin Oriental

Restaurant Supervisor

Mandarin Oriental

Posted

yesterday

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Onsite

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Restaurant Supervisor at Mandarin Oriental will oversee daily operations, ensuring high standards of customer service and food quality. This role requires leadership skills and experience in restaurant management. The supervisor will be responsible for staff training, scheduling, and addressing customer feedback. The position is based in Kuala Lumpur, Malaysia and offers a full-time employment opportunity.

About Company

Mandarin Oriental is a luxury hotel brand known for its exceptional hospitality and service in the hospitality industry.

Core Requirements

  • Proven experience in restaurant management
  • Strong leadership and communication skills
  • Ability to handle customer complaints
  • Knowledge of food safety standards
  • Minimum of a high school diploma or equivalent

Responsibilities

  • Manage daily restaurant operations
  • Supervise and train staff
  • Ensure customer satisfaction
  • Handle customer complaints
  • Maintain food safety standards
  • Prepare staff schedules
  • Monitor inventory and supplies

Must Have skills

LeadershipCustomer ServiceCommunicationProblem-SolvingTime Management

Nice To Have Skills

MultilingualSales SkillsCulinary Knowledge

Tools Knowledge Requried

POS SystemInventory Software

Job Keywords

restaurant managementcustomer serviceteam leadershipfood safetyhospitality

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