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Tripjack Pvt. Ltd

Reservations Agent

Tripjack Pvt. Ltd

Posted

2 weeks ago

Mumbai, Maharashtra, India

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Reservations Agent at Tripjack Pvt. Ltd, you will be responsible for assisting customers with their travel bookings, processing ticket reservations, and providing excellent customer service. The role requires strong communication skills and attention to detail to ensure customer satisfaction. Candidates should have a basic understanding of travel systems and be comfortable working in a fast-paced environment. This is a full-time position based in Mumbai, Maharashtra.

About Company

Tripjack Pvt. Ltd is a leading travel services provider known for its commitment to customer satisfaction and innovative approach to travel bookings.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service experience
  • Basic knowledge of travel systems
  • Attention to detail

Responsibilities

  • Assist customers with travel bookings
  • Process ticket reservations and changes
  • Provide excellent customer support
  • Address customer inquiries promptly
  • Manage customer feedback and complaints
  • Work collaboratively with team members
  • Stay updated on travel products and services

Must Have skills

CommunicationCustomer serviceProblem-solvingAttention to detailTime management

Nice To Have Skills

Sales experienceFamiliarity with travel booking systemsMultilingual skillsTeam collaborationConflict resolution

Tools Knowledge Requried

Booking softwareCRM systemsEmailTelephone

Job Keywords

ReservationsCustomer SupportTravel AgentTicketingService

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