Reservations Agent
PT. Indonesia Surfaris
Posted
4 weeks ago
Kecamatan Kuta Selatan, Bali
Onsite
IDR 5M
Full Time
Sema Summary
As a Reservations Agent at PT. Indonesia Surfaris, you will handle customer inquiries and assist with booking reservations. This role is essential for ensuring a high level of customer satisfaction and effective communication. Strong interpersonal skills and experience in customer service will aid in achieving sales goals. The position is based in Kecamatan Kuta Selatan, Bali, offering a full-time opportunity in a dynamic environment.
About Company
PT. Indonesia Surfaris specializes in providing exceptional travel experiences in Indonesia, focusing on surf tourism and related services.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Ability to work under pressure
- Experience in customer service
- Knowledge of booking systems
Responsibilities
- Handle customer inquiries via phone and email
- Assist with booking reservations and modifications
- Provide information about travel packages
- Ensure a high level of customer satisfaction
- Process payments and manage transactions
- Collaborate with other departments to improve service
- Maintain accurate records of bookings and customer interactions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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