Reservation Manager
Hilton
Posted
last month
Bengaluru East, Karnataka, India
Onsite
INR 60K
Mid Level
Full Time
Sema Summary
The Reservations Manager oversees all reservation processes and maximizes room sales. This role requires strong leadership and the ability to enhance guest experiences.
About Company
Hilton is a leading global hospitality company with 25 brands and 9,000 properties worldwide. They focus on exceptional guest experiences and employee satisfaction.
Core Requirements
- University graduate
- Minimum 5 years experience in hospitality
- Excellent communication skills in English and Chinese
- Ability to lead and develop teams
- Crisis management knowledge
Responsibilities
- Ensure team members complete required training.
- Organize training on hotel services and standards.
- Maximize revenue through upselling.
- Check and update reservation information daily.
- Ensure compliance with hotel credit policies.
- File correspondence and maintain updated information.
- Develop teams to enhance revenue from inquiries.
Must Have skills
Job Keywords
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