Reservation Manager
The Ritz-Carlton Hotel Company, L.L.C.
Posted
2 days ago
Bangkok
Onsite
THB 60K
Mid Level
Contract
Sema Summary
The Reservation Manager at The Ritz-Carlton, Bangkok will oversee the reservations department, ensuring smooth operations. This role requires strong organizational and leadership skills to manage the team effectively. The ideal candidate should have prior experience in hospitality management, focusing on customer service excellence. The position is contract-based and will be located in Bangkok, Thailand, offering a dynamic work environment with potential growth opportunities.
About Company
The Ritz-Carlton Hotel Company is a renowned luxury hotel chain known for its exceptional service and high standards in hospitality. It operates a portfolio of upscale hotels and residences around the world.
Core Requirements
- Bachelor's degree in Hospitality Management
- 3+ years of experience in hospitality management
- Strong leadership abilities
- Excellent customer service skills
- Proficiency in reservations systems
Responsibilities
- Manage the reservations team and daily operations
- Ensure accurate booking processes
- Monitor and analyze reservation statistics
- Train staff on customer service best practices
- Coordinate with other departments for smooth operations
- Handle guest inquiries and resolve issues
- Develop strategies to maximize revenue and occupancy
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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