Reservation Agent
TP
Posted
2 days ago
Penang, Malaysia
Onsite
MYR 4K
Junior Level
Full Time
Sema Summary
As a Reservation Agent at TP, you will be responsible for handling customer inquiries and managing bookings efficiently. This role requires a good command of Mandarin and a strong focus on customer service. The position is based in Penang, Malaysia, offering full-time employment. Ideal candidates will possess excellent communication skills and previous experience in customer interactions. Training will be provided to ensure you excel in this role.
About Company
TP is a customer-focused company specializing in travel reservations and services, aiming to provide outstanding support to its clients.
Core Requirements
- Fluent in Mandarin
- Strong communication skills
- Customer service experience
- Attention to detail
- Problem-solving abilities
Responsibilities
- Handle incoming reservation inquiries.
- Assist customers with booking processes.
- Resolve any booking issues.
- Provide excellent customer service.
- Maintain accurate reservation records.
- Collaborate with team members.
- Upsell additional services and products.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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