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Semesteria

Reservation Agent

Semesteria

Posted

2 days ago

Ipoh, Perak, Malaysia

Onsite

MYR 3K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

We are seeking a Mandarin-speaking Reservation Agent based in Ipoh, Perak. The role is focused on customer support in the travel industry. Candidates should possess excellent communication skills and be adept in handling customer inquiries. This is a full-time position suitable for junior-level applicants. There are no specific benefits or salary details provided, but an estimated monthly salary is around MYR3000.

About Company

A recruitment company focusing on finding talent for various roles.

Core Requirements

  • Fluent in Mandarin
  • Strong communication skills
  • Customer service experience
  • Problem-solving abilities
  • High school diploma

Responsibilities

  • Handle customer inquiries effectively.
  • Process reservations and cancellations.
  • Provide information on travel options.
  • Assist customers with changes to bookings.
  • Resolve customer complaints professionally.
  • Maintain records of all bookings.
  • Collaborate with team members for smooth operations.

Must Have skills

CommunicationCustomer ServiceProblem SolvingMandarin Fluency

Nice To Have Skills

Sales SkillsMultilingual

Job Keywords

ReservationCustomer SupportMandarinAgentTravel

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