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Relationship Manager
Instantpay
Posted
2 weeks ago

Pune, Maharashtra, India

Onsite

INR 50K

Junior Level

Full Time

Job Categories

Sales Customer Management Finance Marketing

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Sema Summary

As a Relationship Manager at Instantpay, you will be responsible for managing client relationships and ensuring customer satisfaction. This role requires strong interpersonal skills and the ability to solve client issues effectively. You will work directly with clients to address their needs and promote financial products. The position is full-time and based onsite in Pune, Maharashtra, making it essential to have strong local industry knowledge. Ideal candidates will have a junior level of experience in sales or customer management.

About Company

Instantpay is a dynamic financial services company focused on providing innovative solutions to enhance customer onboarding and relationship management. With a commitment to excellent services, Instantpay aims to establish lasting connections with its clients.

Core Requirements

Bachelor's degree in Finance or related field
Strong communication skills
Customer service experience
Ability to manage multiple client accounts
Problem-solving capabilities

Responsibilities

Manage client relationships and ensure satisfaction
Provide information on financial products
Resolve customer issues promptly
Develop and maintain client databases
Collaborate with marketing for client acquisition
Prepare reports on client feedback
Monitor and analyze customer trends

Must Have skills

CommunicationCustomer serviceSales techniquesFinancial knowledgeProblem-solving

Nice To Have Skills

Prior sales experienceData analysisCRM softwareNegotiation skillsTeam collaboration

Tools Knowledge Requried

CRM softwareMicrosoft OfficeData analytics tools

Job Keywords

SalesCustomer relationshipManagementFinanceCommunication

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