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Recovery Executive
Moove
Posted
3 weeks ago

Hyderabad, Telangana, India

Onsite

INR 30K

Full Time

Job Categories

Operations Customer Support Sales Logistics

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Sema Summary

The Recovery Executive position at Moove in Hyderabad involves managing customer recovery processes and ensuring effective resolution of issues. The role requires interaction with customers to ascertain their needs and applying appropriate recovery strategies. Successful candidates should have strong communication skills and the ability to analyze customer feedback and metrics. The position is full-time and is suitable for candidates looking to contribute to operational excellence. Additional training and guidance may be provided.

About Company

Moove is a company focused on optimizing logistics and operations, specializing in recovery strategies for a seamless customer experience.

Core Requirements

High school diploma or equivalent.
Strong communication skills.
Problem-solving abilities.
Customer service experience.
Analytical skills.

Responsibilities

Manage customer recovery processes.
Communicate with customers effectively.
Analyze feedback for improvements.
Implement recovery strategies.
Monitor performance metrics.
Collaborate with other departments.
Maintain detailed recovery records.

Must Have skills

CommunicationAnalytical skillsProblem-solvingCustomer serviceTeam collaboration

Job Keywords

recoverycustomer serviceoperationscommunicationsupport

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