Search for Jobs

Quality Assurance Specialist
ODEON Tours
Posted
yesterday

Nha Trang, Vietnam

Onsite

VND 10M

Junior Level

Full Time

Job Categories

Quality Testing Travel Hospitality Management

Match

Skills

Experience

Industry

Sema Summary

ODEON Tours is seeking a Quality Assurance Specialist in Nha Trang, Vietnam. The role involves ensuring the quality of services offered by the travel company, including testing and evaluating processes. Candidates should have a focus on attention to detail and the ability to enhance customer satisfaction. This position is ideal for individuals early in their careers interested in hospitality and travel management. No specific salary or benefits are mentioned, but it's a full-time role.

About Company

ODEON Tours specializes in travel and hospitality services in Vietnam, aiming to provide memorable experiences to its clients through quality management and assurance.

Core Requirements

Bachelor's degree in a relevant field
Attention to detail
Basic understanding of quality assurance processes
Effective communication skills
Ability to work in a team

Responsibilities

Conduct quality checks on services offered
Evaluate customer feedback and satisfaction
Collaborate with other departments to ensure service quality
Develop and implement quality standards
Assist in training staff on quality measures
Prepare reports on quality evaluations
Identify areas for improvement in services

Must Have skills

Attention to detailCommunication skillsTeam collaborationProblem-solvingBasic quality assessment

Nice To Have Skills

Experience in travel sectorData analysisCustomer service

Job Keywords

Quality AssuranceQuality ControlTestingTravelHospitality

Similar Jobs