Q2C Professional
IBM
Posted
4 weeks ago
Quezon City
Remote
PHPnull
Full Time
Sema Summary
The Q2C Professional role at IBM focuses on handling customer inquiries and managing the quote-to-cash process. Candidates should be bilingual in Spanish and possess strong customer support skills. The position is closely integrated with sales and requires a professional background. It offers a hybrid working environment in Quezon City, Philippines.
About Company
IBM is a leading global technology and consulting company, known for its innovative solutions and strong focus on client success.
Core Requirements
- Bilingual in Spanish
- Professional experience in customer support
- Understanding of quote-to-cash processes
- Adaptability to hybrid work settings
- Strong communication skills
Responsibilities
- Manage customer inquiries effectively
- Assist in the quote-to-cash process
- Collaborate with sales teams
- Provide support in both English and Spanish
- Ensure customer satisfaction
- Utilize IBM tools for customer management
- Maintain detailed records of customer interactions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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