Project Lead
Straive
Posted
3 weeks ago
Taguig, National Capital Region, Philippines
Remote
PHP 80K
Senior Level
Full Time
Sema Summary
As a Project Lead at Straive, you will manage a team within a BPO environment, focusing on achieving performance targets and enhancing customer satisfaction. Your responsibilities will include data analysis, leadership, and ensuring compliance with company standards. A Bachelor's degree in Business Administration or Management is preferred, with a minimum of 5 years' experience and strong interpersonal skills necessary for success in this role. The position is hybrid, based in Taguig, National Capital Region.
About Company
Straive is a global leader in AI-driven value creation and business transformation, specializing in embedding data analytics and AI into workflows for Fortune 500 companies. With a diverse workforce of over 18,000 employees across nine countries, the company emphasizes diversity, equity, and inclusion in its hiring practices.
Core Requirements
- Bachelor's degree in Business Administration or Management
- Minimum 5 years team management experience
- Strong leadership and motivational skills
- Excellent communication and negotiation skills
- Ability to analyze data and implement improvements
Responsibilities
- Manage and lead a team in achieving performance targets.
- Enhance customer satisfaction through coaching.
- Analyze team data to identify trends and improvements.
- Ensure compliance with company policies and standards.
- Facilitate effective communication with clients and stakeholders.
- Drive business growth through strategic initiatives.
- Provide regular performance feedback to team members.
Must Have skills
Nice To Have Skills
Job Keywords
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