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Capco

Production Support Specialist

Capco

Posted

4 weeks ago

Bengaluru, India

Remote

INR 60K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Production Support Specialist at Capco involves overseeing and maintaining system performance in a hybrid setup. You'll address technical issues, ensure optimal functionality, and collaborate with cross-functional teams. Candidates should possess strong analytical skills and a proactive approach to problem-solving. The role is based in Bengaluru, India, and supports hybrid work arrangements. Competitive salary and growth opportunities are available.

About Company

Capco is a leading management and technology consultancy focused on the financial services sector, delivering innovative solutions to enhance client operations.

Core Requirements

  • Bachelor's degree in IT or related field
  • Strong analytical skills
  • Proven problem-solving ability
  • Experience in production support
  • Excellent communication skills

Responsibilities

  • Monitor system performance and availability
  • Respond to production incidents
  • Collaborate with technical teams
  • Implement system upgrades and enhancements
  • Document technical processes and solutions
  • Assist in user acceptance testing
  • Provide training and support to users

Must Have skills

Analytical skillsProblem-solvingCommunicationTechnical supportTeam collaboration

Nice To Have Skills

Experience with ITILDatabase managementScripting skillsCustomer serviceProject management

Tools Knowledge Requried

JIRAServiceNowSQLMS OfficeConfluence

Job Keywords

supporttechnicalBengaluruCapcofull-time

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