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Nityo Infotech

Production Support

Nityo Infotech

Posted

3 weeks ago

Jakarta, Indonesia

Remote

IDR 5M

Mid Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

Nityo Infotech is seeking a Production Support professional in Jakarta, Indonesia. The position is contract-based and hybrid, requiring a mid-level experience. Candidates should be prepared to handle operations and support tasks in a dynamic environment. While specific salary details are not provided, an estimate is set at IDR5000000. There are currently 4 applicants for this role, indicating potential competition.

About Company

Nityo Infotech is a technology solutions provider focused on IT services and consulting.

Core Requirements

  • Bachelor's degree in IT or related field
  • 3+ years of experience in production support
  • Strong understanding of IT operations
  • Knowledge of troubleshooting methodologies
  • Ability to work in a team-oriented environment

Responsibilities

  • Provide production support for IT systems
  • Troubleshoot and resolve issues in a timely manner
  • Collaborate with development teams for enhancements
  • Monitor system performance and reliability
  • Prepare documentation and reports
  • Participate in on-call rotations as needed
  • Facilitate communication between stakeholders

Must Have skills

TroubleshootingCommunicationITIL knowledgeProblem-solvingTeam collaboration

Nice To Have Skills

Database managementScripting skillsAgile methodologiesCloud servicesIncident management

Tools Knowledge Requried

JIRAServiceNowSQLLinuxMonitoring tools

Job Keywords

Production SupportIT SupportSystem MonitoringIssue ResolutionTechnical Documentation

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