Product Operations Associate
Garena
Posted
yesterday
Jakarta, Jakarta, Indonesia
Onsite
IDR 8M
Full Time
Sema Summary
The Product Operations Associate at Garena will focus on managing product-related support and operations within the Craftland/Sandbox teams. Key responsibilities may involve user support, data management, and ensuring smooth operational workflows. Ideal candidates should possess strong analytical skills and experience in product management or operations. The role is based in Jakarta, Indonesia, offering a full-time employment opportunity with a competitive salary package. The work environment values collaboration and problem-solving.
About Company
Garena is a leading digital services platform that provides online gaming, e-commerce, and other digital entertainment services across Southeast Asia.
Core Requirements
- Bachelor's degree in a relevant field
- Strong analytical skills
- Experience in operations
- Ability to work in a team
- Good communication skills
Responsibilities
- Manage product support operations.
- Coordinate with different teams for user inquiries.
- Analyze product performance metrics.
- Assist in improving operational processes.
- Document user interactions and feedback.
- Conduct training sessions for new team members.
- Provide timely reports on product metrics.
Must Have skills
Nice To Have Skills
Job Keywords
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