Process Associate
APL Logistics
Posted
last month
Metro Manila
Onsite
PHP 50K
Junior Level
Full Time
Sema Summary
The Process Associate at APL Logistics is responsible for ensuring customer and vendor requirements are accurately documented and adhered to within operational protocols. The role involves monitoring service requirements, resolving problems, and enhancing customer satisfaction through proactive relationship management. A minimum of 1 year of experience is required, and the position is based in Metro Manila, Philippines. Ideal candidates should be customer-oriented and possess strong English communication skills.
About Company
APL Logistics is a global leader in logistics and supply chain management, providing innovative solutions that enhance efficiency and visibility across various industries. With extensive warehouse capabilities, APL Logistics aims to support global supply chains while ensuring timely delivery and optimized processes.
Core Requirements
- Minimum 1 year experience in logistics
- Strong command of English
- Customer-oriented
- Ability to manage documentation
- Knowledge of operational procedures
Responsibilities
- Document and verify customer and vendor requirements
- Ensure timely delivery of vendor documents
- Resolve service-related issues promptly
- Monitor bookings and manage service metrics
- Document production according to profiles
- Coach new hires on operational procedures
- Coordinate daily activities with supervisors
Must Have skills
Nice To Have Skills
Job Keywords
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