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Process Associate
IBM
Posted
2 weeks ago

Gurgaon, Haryana

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Management Healthcare Customer Support Operations

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Sema Summary

As a Process Associate in Order Management for Health Care at IBM, you will be responsible for handling order processing and management tasks. This role demands interaction with healthcare systems, requiring attention to detail and customer service skills. The position is on-site in Gurgaon, suitable for candidates early in their careers. Since it's a full-time role, you can expect a steady income and opportunities to grow in the company.

About Company

IBM is a global technology company known for its focus on innovation and solutions in various sectors including healthcare and cloud computing.

Core Requirements

Bachelor's degree
Strong communication skills
Customer service orientation
Attention to detail
Familiarity with healthcare systems

Responsibilities

Process customer orders efficiently
Manage order discrepancies
Communicate with healthcare clients
Ensure timely order fulfillment
Provide support for order inquiries
Collaborate with logistics teams
Report on order management metrics

Must Have skills

CommunicationProblem-solvingAttention to detailCustomer serviceOrder management

Nice To Have Skills

Healthcare knowledgeData entryTeam collaboration

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeOrder Management System

Job Keywords

Order ManagementCustomer SupportHealthcareProcess AssociateCommunication

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