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Principal Technical Account Representative
Oracle
Posted
4 weeks ago

Bengaluru, Karnataka, India

Onsite

INR 80K

Full Time

Job Categories

Technical Account Sales Support Engineering

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Sema Summary

The Principal Technical Account Representative at Oracle is responsible for managing key customer accounts and ensuring that clients receive the highest level of technical support. This role requires high-level communication skills and a strong understanding of Oracle's technology. The candidate is expected to proactively address customer inquiries and provide solutions while collaborating with various teams within Oracle. The position is based in Bengaluru and is full-time, offering competitive pay without specified benefits.

About Company

Oracle Corporation is a multinational computer technology corporation that offers software, technology, and hardware products and services for businesses globally.

Core Requirements

Bachelor's degree in a relevant field
Proven experience in account management
Strong communication skills
Proficient in technical support
Ability to work collaboratively

Responsibilities

Manage key client accounts
Provide technical support to customers
Proactively address customer inquiries
Collaborate with internal teams
Identify customer needs and provide solutions
Develop long-term relationships with clients
Analyze account metrics and report findings

Must Have skills

CommunicationTechnical supportAccount managementProblem-solvingCustomer service

Nice To Have Skills

Project managementNegotiationTechnical documentationSales strategyCloud computing

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeProject Management ToolsRemote Collaboration ToolsDatabase Management

Job Keywords

Technical Account RepresentativeCustomer SupportBengaluru JobsOracle CareersFull-time Position

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