Porter
Mandarin Oriental
Posted
last month
Jakarta
Onsite
IDR 4.2M
Junior Level
Temporary
Sema Summary
Mandarin Oriental Jakarta is seeking a Porter to enhance guest satisfaction through exceptional service. Responsibilities include assisting with luggage and ensuring a seamless arrival and departure experience for guests.
About Company
Mandarin Oriental is a prestigious hotel group known for luxurious accommodations and exceptional service inspired by Asian heritage, with properties located globally.
Core Requirements
- Bachelor’s Degree in Hospitality Management or related field
- Minimum 1 year experience in hospitality
- Reading and writing proficiency in English
- Ability to work flexible schedules
- Strong communication and organization skills
Responsibilities
- Welcome guests courteously upon arrival.
- Escort guests to their rooms and assist with luggage.
- Retrieve luggage upon check-out and record items accurately.
- Deliver messages and packages promptly.
- Assist with guest inquiries and requests.
- Maintain cleanliness of luggage storeroom.
- Support Front Office team with guest coordination.
Benifits
- Medical insurance
- Learning & Development
- Health & Colleague Wellness
- Retirement Plans
- Duty Meals
Must Have skills
Job Keywords
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