Semesteria Logo
Pearson

People Support

Pearson

Posted

last month

Mandaluyong, National Capital Region, Philippines

Remote

PHP 25K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Pearson is seeking a Communication Center Representative to support various HR functions. This role involves handling candidate communications and operational tasks in a dynamic environment.

About Company

Pearson is the world's leading learning company, committed to helping individuals achieve their learning aspirations and impacting real-life outcomes.

Core Requirements

  • Minimum college or technical training preferred
  • Strong organizational skills
  • Customer service skills
  • Call center experience
  • Proficiency in HRIS systems

Responsibilities

  • Handle inbound and outbound phone calls
  • Monitor and respond to email/chat communications
  • Create and send mass email communications
  • Assign candidates to requisitions
  • Send offer letters and coordinate interviews
  • Respond in real-time using multiple systems
  • Perform fulfillment tasks as assigned

Benifits

  • Health Maintenance Organization (HMO) coverage
  • 13th Month Pay
  • Rice subsidy
  • Uniform and clothing allowance
  • Medical allowance

Must Have skills

Communication skillsOrganizational skillsCustomer service skillsHRIS proficiencyTechnical skillsTyping speed of 50+ WPMStrong MS Excel skills

Job Keywords

HRcustomer servicecommunicationsupporteducation

Similar Jobs