Payments Support Engineer
SojoJob
Posted
yesterday
Kathmandu, Bāgmatī, Nepal
Onsite
NPR 50K
Junior Level
Full Time
Sema Summary
As a Payments Support Engineer at SojoJob, you will be responsible for providing technical support related to payment processing systems. You'll assist customers in troubleshooting and resolving payment-related issues effectively. This role requires good communication skills and a technical background in payments technology, making it ideal for candidates with some experience in customer support or technical roles. It is a full-time on-site position based in Kathmandu, Nepal.
About Company
SojoJob focuses on providing innovative job solutions and support services, particularly in the realm of payment processing technology.
Core Requirements
- Bachelor's degree in a relevant field
- Experience in customer support
- Technical knowledge of payment systems
- Problem-solving skills
- Effective communication skills
Responsibilities
- Provide technical support for payment systems
- Troubleshoot payment processing issues
- Assist customers with payment inquiries
- Document and escalate unresolved issues
- Collaborate with the engineering team
- Monitor payment transactions
- Provide feedback for system improvements
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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