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Wise

Payment Operations Team Lead

Wise

Posted

2 weeks ago

Hyderabad, Telangana, India

Onsite

INR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Wise is seeking a Payment Operations Regional Team Lead to oversee service delivery in Hyderabad, Telangana. The role requires managing teams to ensure effective operations while providing excellent customer service. Candidates should possess leadership experience and a solid background in payment operations. This is a full-time position, and applicants should be prepared for on-site work. Opportunities for career development may be available.

About Company

Wise is a financial technology company that focuses on providing transparent and low-cost international money transfers. The company supports a diverse work environment and values operational excellence.

Core Requirements

  • Bachelor's degree in Finance or related field
  • Experience in payment operations
  • Leadership and team management skills
  • Strong analytical abilities
  • Excellent communication skills

Responsibilities

  • Lead the Payment Operations team.
  • Ensure seamless service delivery.
  • Monitor operational performance metrics.
  • Facilitate team training and development.
  • Report on payment trends and performance.
  • Enhance customer service processes.
  • Collaborate with cross-functional teams.

Must Have skills

LeadershipPayment processingTeam managementAnalytical skillsCommunication

Nice To Have Skills

Project managementCustomer serviceData analysisFinancial knowledgeProblem-solving

Job Keywords

Payment operationsLeadershipTeam managementCustomer serviceFinance

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