Partner Service Associate
Semesteria
Posted
3 weeks ago
Kochi, Kerala, India
Onsite
INR 30K
Full Time
Sema Summary
The Partner Service Associate role is based onsite in Kochi, Kerala, India. This full-time position involves managing customer interactions, providing support for partner services, and enhancing client satisfaction. Candidates will be assessed based on their ability to communicate effectively and solve problems efficiently. While specific experience levels aren't mentioned, a proactive attitude and willingness to learn are key. The estimated salary for this role is around INR 30,000 per month.
About Company
Semesteria focuses on providing innovative solutions to enhance company collaboration and customer engagement.
Core Requirements
- Bachelor's degree
- Strong communication skills
- Problem-solving abilities
- Customer service experience
- Ability to work in a team
Responsibilities
- Assist partners with service inquiries
- Support resolution of customer issues
- Collaborate with team members for effective service delivery
- Monitor service performance metrics
- Provide feedback to improve processes
- Train and onboard new team members
- Maintain documentation for service interactions
Must Have skills
Nice To Have Skills
Job Keywords
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