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Fresha

Partner Onboarding Specialist

Fresha

Posted

3 weeks ago

Manila

Onsite

PHP 50K

Full Time

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Sema

Sema Summary

As a Partner Onboarding Specialist at Fresha, you will be responsible for guiding new partners through the onboarding process and ensuring a smooth integration into our platform. This role will require strong communication skills in Mandarin or Cantonese to effectively assist partners. You will engage in various onboarding activities, provide training, and address any queries from partners. The position is based in Manila and offers a full-time employment opportunity.

About Company

Fresha is a leading platform dedicated to enhancing salon and spa service bookings. Focused on providing seamless experiences, Fresha empowers businesses to manage their operations efficiently.

Core Requirements

  • Fluency in Mandarin or Cantonese
  • Strong communication skills
  • Experience in customer support
  • Ability to train new users
  • Problem-solving skills

Responsibilities

  • Guide partners through the onboarding process
  • Provide training for platform utilization
  • Assist partners with their queries
  • Coordinate onboarding activities
  • Ensure a smooth integration experience
  • Communicate updates and changes clearly
  • Foster strong relationships with partners

Must Have skills

CommunicationCustomer supportTrainingProblem-solvingOrganizational skills

Job Keywords

onboardingcustomer servicetrainingsupportMandarinCantonese

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