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Hilton

Outlet Hostess

Hilton

Posted

3 weeks ago

Greater Surabaya

Onsite

IDR 5M

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Outlet Hostess at Hilton is responsible for greeting and seating guests, providing exceptional customer service, and managing the flow of dining room traffic. The role is crucial in ensuring a positive dining experience in a fast-paced environment. Candidates should have strong communication and interpersonal skills. The position is full-time and based in Greater Surabaya, Indonesia, with a competitive salary package.

About Company

Hilton is a leading global hospitality company known for its commitment to delivering exceptional experiences for its guests through top-notch service and quality accommodations.

Core Requirements

  • Strong communication skills
  • Customer service focus
  • Ability to work in a team
  • Experience in hospitality (preferred)
  • High school diploma or equivalent

Responsibilities

  • Greet and seat guests promptly
  • Manage dining room table assignments
  • Provide menu information to guests
  • Facilitate guest reservations
  • Ensure a clean and inviting atmosphere
  • Assist in managing dining room flow
  • Respond to guest inquiries and issues

Must Have skills

CommunicationCustomer ServiceTeamworkMultitaskingProblem-solving

Nice To Have Skills

Hospitality experienceConflict resolutionBasic math skills

Job Keywords

HospitalityGuest RelationsServiceDiningHostess

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