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WESAAM CO.,LTD

Order Tracking Agent

WESAAM CO.,LTD

Posted

2 weeks ago

Thu Duc, Vietnam

Onsite

VND 5M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

WESAAM CO.,LTD is seeking an Order Tracking Agent in Thu Duc, Vietnam. The role involves monitoring and managing customer orders, ensuring timely updates and addressing customer inquiries. Candidates should possess a basic understanding of order processing, excellent communication skills, and the ability to work in a team. A full-time position offers potential growth opportunities within the company.

About Company

WESAAM CO.,LTD is a dedicated company focused on providing exceptional customer support and order management solutions.

Core Requirements

  • High school diploma or equivalent
  • Basic understanding of order management
  • Strong communication skills
  • Detail-oriented
  • Ability to work in a team

Responsibilities

  • Monitor customer orders throughout the process
  • Communicate with customers regarding order status
  • Address and resolve customer inquiries
  • Coordinate with logistics to ensure timely deliveries
  • Maintain accurate records of orders
  • Assist in troubleshooting order issues
  • Collaborate with team members to improve processes

Must Have skills

CommunicationOrganizationCustomer ServiceAttention to DetailTeamwork

Nice To Have Skills

Logistics KnowledgeProblem SolvingTime Management

Job Keywords

Order TrackingCustomer SupportLogisticsCommunicationOrganization

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