Order Management Specialist
bp
Posted
last month
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Remote
MYR 6K
Mid Level
Full Time
Sema Summary
The Order Management Specialist serves as the primary contact for customers placing orders for energy products and services. This role involves managing customer relationships and ensuring the order-to-invoice process is executed smoothly.
About Company
bp is a leading global energy company focused on providing heat, light, and mobility to customers worldwide while transitioning towards a sustainable energy future.
Core Requirements
- Bachelor’s degree in Business or related field
- Proficiency in English and Korean
- Experience in customer service
- Ability to manage multiple systems
- Strong interpersonal skills
Responsibilities
- Manage customer relationships as the primary contact.
- Ensure accurate and compliant order processing.
- Communicate delivery progress to customers.
- Collaborate with the Credit team for order processing.
- Log customer complaints and non-conformances.
- Monitor orders to ensure timely delivery.
- Handle customer inquiries through various channels.
Benifits
- Medical insurance
- Life and health insurance
- Learning opportunities
- Career development
- Social communities
Must Have skills
Job Keywords
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