Ops Support Agent
FedEx
Posted
last month
Sepang, Selangor, Malaysia
Onsite
MYR 3K
Junior Level
Full Time
Sema Summary
The Ops Support Agent will provide assistance in customer service and operations support. This position requires two years of relevant experience and a background in secondary education.
About Company
FedEx connects people and possibilities through a global portfolio of shipping, transportation, e-commerce, and digital supply chain services, employing over 575,000 team members worldwide.
Core Requirements
- Secondary education or equivalent
- Two years of relevant work experience
- Strong communication skills
- Ability to work in a team environment
- Knowledge of customer service principles
Responsibilities
- Assist in customer inquiries and service issues
- Perform operations support tasks
- Generate reports as needed
- Maintain accurate customer records
- Collaborate with team members to improve service delivery
- Handle administrative tasks related to operations
- Ensure compliance with company policies and procedures
Must Have skills
Job Keywords
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