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Operations Support Analyst
Accenture
Posted
2 days ago

Taguig, National Capital Region

Onsite

PHP 30K

Junior Level

Full Time

Job Categories

Support Operations Analysis Customer Administration

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Sema Summary

As an Operations Support Analyst at Accenture, you will support daily operations while ensuring service quality and customer satisfaction. The role requires collaboration with various teams to resolve issues proactively. Ideal candidates should have strong analytical skills and a customer-oriented mindset. This position is based in Taguig, National Capital Region, and offers a full-time commitment.

About Company

Accenture is a global professional services company that specializes in digital, cloud, and security solutions, providing targeted advice and operations support across various industries.

Core Requirements

Bachelor's degree
Strong communication skills
Analytical abilities
Team collaboration experience
Customer service orientation

Responsibilities

Support daily operational tasks
Respond to customer inquiries
Analyze data for solution improvements
Collaborate with cross-functional teams
Prepare reports on service efficiency
Ensure compliance with company policies
Assist in training new team members

Must Have skills

Analytical skillsCommunication skillsCustomer serviceProblem-solvingTeamwork

Nice To Have Skills

Project managementData analysisTechnical proficiencyAdaptabilityTime management

Job Keywords

operationssupportanalystcustomer servicedata analysis

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