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Operations Specialist
Plaud
Posted
2 weeks ago

Singapore

Onsite

SGD 5K

Mid Level

Full Time

Job Categories

Operations Logistics Management Customer Support

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Sema Summary

Plaud is looking for a Global Last Mile Operations Specialist based in Singapore. This role involves overseeing logistics, managing customer support, and ensuring efficient operations across the last mile delivery process. Candidates should have operational expertise and be adept in managing customer interactions. This is a full-time position requiring mid-level experience.

About Company

Plaud is a dynamic company focused on enhancing operational efficiency in logistics.

Core Requirements

Bachelor's degree
2+ years of experience in operations
Strong analytical skills
Excellent communication skills
Proficiency in logistics software

Responsibilities

Manage end-to-end logistics processes
Oversee last mile delivery operations
Collaborate with cross-functional teams
Ensure customer satisfaction and support
Analyze operational performance metrics
Implement process improvements
Coordinate with suppliers and vendors

Must Have skills

Logistics managementCustomer serviceData analysisCommunicationProblem-solving

Nice To Have Skills

Project managementSupply chain knowledgeTeam leadershipSoftware proficiencyNegotiation skills

Tools Knowledge Requried

Logistics softwareCRM toolsMicrosoft ExcelData analysis toolsCommunication platforms

Job Keywords

operationslogisticscustomer supportdata analysisdelivery management

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