Operations Specialist
Bybit
Posted
last month
Remote
Remote
USD 5K
Mid Level
Contract
Sema Summary
The Fiat Operations Specialist will manage daily operations of fiat on/off-ramp infrastructure. This role involves workflow ticket management and cross-team coordination to ensure smooth processing and issue resolution.
About Company
Bybit is a leading cryptocurrency exchange established in 2018, offering a range of services for retail and institutional traders. The company is committed to providing a secure and transparent trading platform.
Core Requirements
- 1-3 years of experience in operations or customer support
- Basic data analysis skills
- Strong organizational skills
- Excellent written communication in English
- Detail-oriented and reliable
Responsibilities
- Manage workflow tickets related to fiat gateways
- Triage incoming tickets and prioritize urgency
- Track ticket status and ensure timely resolution
- Support daily fiat operations including deposit/withdrawal issues
- Assist with testing and maintenance of new fiat channels
- Act as a communication bridge between teams
- Maintain and update internal documentation and SOPs
Benifits
- Study Growth Fund
- Internal Events
- Global Collaboration
- Career Advancement
- Internal Mobility
Must Have skills
Job Keywords
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