Operations Representative
Capital One
Posted
last month
Muntinlupa City, National Capital Region, Philippines
Onsite
PHP 30K
Junior Level
Full Time
Sema Summary
The Operations Representative at Capital One handles customer inquiries and account-related concerns. The role involves both inbound and outbound calls, addressing various customer needs with professionalism.
About Company
Capital One is a financial services company dedicated to innovation and collaboration, focusing on improving customer financial lives and promoting equal opportunity.
Core Requirements
- High School Graduate
- Good communication skills
- Customer service experience
- Team player
- Problem-solving abilities
Responsibilities
- Answer inbound calls from customers.
- Make outbound calls for account verifications.
- Update customer account information.
- Assist with fraud investigations.
- Handle inquiries related to credit card usage.
- Support customers with debt information.
- Participate in mandatory training sessions.
Benifits
- Supportive culture
- Training opportunities
- Medical insurance
- Career growth
- Flexible schedules
Must Have skills
Job Keywords
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