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Operations Officer
RCBC
Posted
3 weeks ago

Taguig, National Capital Region

Onsite

PHP 50K

Full Time

Job Categories

Operations Banking Finance Customer Payments

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Sema Summary

The Operations Officer role at RCBC focuses on Electronic Payments Services. This position requires an individual who can streamline operations and improve service delivery efficiency. The officer will work directly on payment transactions and liaise with clients, ensuring their needs are met effectively. Candidates should possess strong analytical skills and a background in banking operations to be successful in this role.

About Company

RCBC is a prominent banking institution in the Philippines, providing a wide range of financial services and products to cater to its diverse customer base.

Core Requirements

Bachelor's degree in Finance or related field
Experience in banking operations
Strong analytical skills
Excellent communication skills
Customer service orientation

Responsibilities

Manage electronic payment transactions
Ensure operational efficiency in payment services
Collaborate with clients on service enhancements
Conduct regular audits of payment processes
Provide training to junior staff on payment systems
Stay updated on electronic payment regulations
Prepare reports for management on payment performance

Must Have skills

Analytical skillsCommunicationCustomer serviceProblem-solvingDetail-oriented

Nice To Have Skills

Project managementTechnical knowledge of payment systemsTeam collaborationData analysisCreativity

Tools Knowledge Requried

Payment softwareExcelCRM systemsAudit toolsCommunication platforms

Job Keywords

OperationsBankingElectronic PaymentsFinanceCustomer Interaction

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