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Operations Manager
Concentrix
Posted
3 weeks ago

Gurugram, Haryana, India

Remote

INR 50K

Mid Level

Full Time

Job Categories

Management Operations Leadership Strategy Customer

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Sema Summary

As an Operations Manager II at Concentrix, you will oversee and enhance operational strategies in a hybrid working environment. Your role will involve managing team performance, analyzing data to improve efficiency, and leading projects that align with company goals. A background in operations management is preferred, along with strong leadership skills. You will work closely with diverse teams to ensure seamless execution of operations.

About Company

Concentrix is a global provider of customer engagement services and technology, offering innovative solutions to enhance client relationships and improve business performance.

Core Requirements

Bachelor's degree in a relevant field
3+ years of operations management experience
Strong analytical skills
Experience in team leadership
Excellent communication skills

Responsibilities

Oversee daily operations and strategic management.
Develop and implement operational policies.
Analyze performance metrics to drive improvement.
Facilitate communication across teams.
Manage budget planning and resource allocation.
Lead team development initiatives.
Ensure compliance with company standards.

Must Have skills

LeadershipAnalytical SkillsProject ManagementCommunicationProblem Solving

Nice To Have Skills

Customer EngagementData AnalysisPerformance MetricsTime ManagementConflict Resolution

Tools Knowledge Requried

ExcelCRM SoftwareProject Management ToolsData Visualization ToolsCommunication Platforms

Job Keywords

Operations ManagerLeadershipData AnalysisTeam ManagementPerformance Metrics

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