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Operations Manager
Probe CX
Posted
2 weeks ago

Makati, National Capital Region, Philippines

Onsite

PHP 50K

Mid Level

Temporary

Job Categories

Management Operations Customer Support Leadership

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Sema Summary

As an Operations Manager at Probe CX, you will oversee the operational processes to ensure efficiency and quality in service delivery. The role requires strong leadership skills to manage a team and optimize workflows within the organization. Ideal candidates are expected to have a mid-level experience in operations management and a focus on customer satisfaction. This temporary position is physically located in Makati, National Capital Region, Philippines, and offers a competitive salary.

About Company

Probe CX is a leader in customer experience solutions, delivering services that enhance client interactions through innovative operational strategies.

Core Requirements

Bachelor's degree in Business Management or related field
3+ years of experience in operations management
Strong leadership skills
Excellent communication abilities
Proven track record in process optimization

Responsibilities

Manage daily operations and teams
Ensure quality service delivery
Optimize workflows for efficiency
Develop and implement operational strategies
Monitor performance metrics and outcomes
Align team objectives with business goals
Train and mentor team members

Must Have skills

LeadershipOperations ManagementCustomer ServiceCommunicationProcess Optimization

Nice To Have Skills

Analytical SkillsProject ManagementConflict Resolution

Job Keywords

OperationsManagementLeadershipCustomer ExperienceProcess Improvement

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